Grey Haze: Birmingham's Original Vape Shop Since 2012

We have been proudly serving the Birmingham vaping community for over 12 years. What began in 2012 as a small local shop at a time when vaping was still unfamiliar to many has grown significantly over the years. Today, we are widely regarded as one of the largest independent vape retailers in both the West Midlands, and across the UK. We offer a comprehensive online range of more than 8,000 products with budget-friendly bargains and all of the biggest vape brands available.

More Than Just an Online Vape Store

Many online vape retailers operate solely as warehouses, focusing on shipping products as quickly as possible. We take a different approach. With an established retail store based in Birmingham, our customers can see and handle products in person, speak with our dedicated team of knowledgeable staff (who are vapers themselves), and even benefit from same-day collection on many of our products.

We have been supporting smokers on their journey to quit for many years, and this experience has allowed us to develop genuine expertise in helping customers find the right vapes, liquids and tobacco-alternatives to suit their needs.

Today, we proudly stock more than 150 brands, including well-known names such as Elf Bar, Lost Mary, Vaporesso, VooPoo, and Aspire, alongside a wide selection of smaller, specialist brands that we can offer exclusive deals on - such as VGod & Bar Series. From an initial range of around 20 brands in our early days, our range has grown considerably over the years, and continues to do so in our quest to provide our customers with the best vapes and e-liquids available.

Everything You Need, All in One Place

We offer an extensive selection to suit every level of experience, from affordable starter kits priced from as low as £3.25 to advanced devices designed for experienced users and cloud chasers.

Our e-liquid range includes over 3,000 options, providing exceptional variety across Nic salts, shortfills, 50/50 blends, and high VG liquids for increased vapour production. The amount of choice allows customers to find flavours, styles and nicotine strengths that suit their individual preferences.

For those transitioning from disposable vapes or prefilled pod kits, we often recommend starting with nicotine salts. They offer a similar throat hit while being significantly more cost-effective over time. Also, many of our bar salt flavours are available on a multi-buy offer of 4 for £10, offering excellent long-term value compared to daily disposable purchases.

In addition, we stock all essential accessories, including coils, pods, batteries, and protective cases - so customers can easily find replacements when they need them.

Here When You Need Us

Our dedicated retail store in Birmingham offers customers the opportunity to visit in person, explore products firsthand, and receive tailored advice. Our team members are experienced vapers themselves and have undergone thorough training, ensuring guidance is knowledgeable, practical, and helpful.
Whether you’ve bought it from us, or elsewhere, feel free to pop in and talk to one of our friendly staff members about any questions or issues you might have. We’re always happy to help!

Our online ordering process is designed to be simple and reliable. Orders placed before 4:00pm on weekdays are dispatched the same day, with free delivery available on orders over £30. Most deliveries will arrive the next working day, with Saturday delivery also available. However, in the event of adverse weather conditions, postal strikes, and other unforeseeable events, we ask for both your patience and forgiveness if delays occur.

Pricing and Authenticity

At Grey Hazeaim to offer highly competitive pricing across our entire range and are  also happy to price match against verified UK vape retailers where the same product is available at a lower price. However, this policy applies exclusively to established, legitimate retailers within the UK.

As well as our everyday pricing, we offer a variety of multi-buy promotions designed to save you as much money as possible, including selected disposable alternatives available on a 3 for £12 offer. For more information on the latest vape deals and offers, check out our vape deals here.

All products we sell are 100% genuine. We source exclusively from manufacturers or their authorised UK distributors, ensuring authenticity, safety, and quality. This protects our customers from counterfeit products, so you can rest easy knowing that your purchases are guaranteed authentic.

The Disposable Vape Ban

Since June 2025, disposable vapes have been unavailable for sale due to new government regulations. While it initially caused quite a bit of upheaval and has had a significant impact on the industry, it has proven to be more cost-effective for many customers in the long run.

As a result we expanded our range of prefilled pod kits, which offer the same user-friendly feel as disposable vapes, with the added benefit of replacing only the pod rather than the entire device.

Popular options include the Lost Mary BM600, Hayati Pro Ultra, and SKE Crystal Plus. All are fully TPD compliant, ban-proof devices that offer excellent performance, and provide better value per puff than throwaway vapes. If you need help picking the right legal big puff, just ask a member of our team!

Returns and Warranty 

We offer a 14-day returns period for unopened products in their original unused and undamaged condition. If an item is faulty, please get in touch with either by telephone, or using our online web chat, where we’ll do our absolute best to resolve the issue promptly.

All products carry the manufacturer’s warranty, which is typically six months, although some brands offer longer coverage. To help us process any warranty claims quickly, please keep your receipt as proof of purchase.

You can read more on our returns policy here, and our warranty policy here.

Age Verification

Customers must be aged 18 or over to purchase vaping products. This requirement is not only a legal obligation, but also an important ethical standard for our business. We are committed to responsible retailing and ensuring that age-restricted products are not sold to those who are below the legal minimum age requirement.

For online orders, we use the 1Account age verification system, which checks your details automatically. On occasion, it may require additional information or ID to complete the verification process. While this can be inconvenient, it is a legal requirement within the UK. The verification process is typically completed immediately after ordering. If automatic verification is not possible, you will be asked to upload ID. Please avoid closing the verification page until the process is complete, as doing so can delay your order and may require us to contact you to resolve the issue.

In-store, we operate a Challenge 25 policy, so please bring a valid photo ID if you appear under 25. This ensures we remain compliant with trading standards and can serve all customers responsibly.