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About Grey Haze

Our massive range of products cover the full spectrum of vaping, and you are sure to find something that suits you, we understand every person has an individual taste and what works for one might not work for another, our customer service and in-store colleagues can help you find exactly what you want, even testing products to trying the E-liquid best for you. You can visit us at one of our 6 retail store locations.

Grey Haze is also one of the UK’s leading vape distribution and wholesale companies, we offer almost everything we retail on wholesale and have partnerships with amazing vape brands that have exceptional and unique product ranges, you can sign up for a wholesale account at our sister website here.

If you are interested in vaping and wish to know more, use our contact page to get in touch, Or you can check out our blog for informational and vape related articles.

Where We Started

Grey Haze is an independent family-owned vape store, started in 2012 at the back of a small shop in Digbeth Birmingham. Grey Haze started to cater to vapers first, bringing in unique and incredible vaping devices and E-liquid from all over the world. Although the primary focus was and always will be to get people off smoking, most vape companies at this time only sold simple starter kits and basic cheap E-liquid. Grey Haze's initiative was to make vaping an experience, sourcing products that excited our customers and new technologies that would keep our customers engaged, whilst pushing the boundaries of what's possible.

Where We Are In 2024

Although we have rapidly grown with 6 retail stores, a distribution centre and online website, we hold the same ideals as when we first began! The Grey Haze team are vapers first and foremost and everything we do is with vaping in mind. Our team works tirelessly to make our customers experience enjoyable in our stores and online to provide the best vaping experience possible. We attempt to source only the best products and form partnerships with vape companies with similar goals and mindsets. At Grey Haze we attempt to cater for all types of vapers, from constantly sourcing the best starter kits ideal for smokers attempting to quit, or from developing the best high end and advanced vaping mods for experienced vapers.

Why Are We Different?

Our massive range of products cover the full spectrum of vaping, and you are sure to find something that suits you, we understand every person has an individual taste and what works for one might not work for another, our customer service and in-store colleagues can help you find exactly what you want, even testing products to trying the E-liquid best for you. You can visit us at one of our 6 retail store locations.

Grey Haze is also one of the UK’s leading vape distribution and wholesale companies, we offer almost everything we retail on wholesale and have partnerships with amazing vape brands that have exceptional and unique product ranges, you can sign up for a wholesale account at our sister website here.

What Do We Stock?

Our massive range of products cover the full spectrum of vaping, and you are sure to find something that suits you, we understand every person has an individual taste and what works for one might not work for another, our customer service and in-store colleagues can help you find exactly what you want, even testing products to trying the E-liquid best for you. You can visit us at one of our 6 retail store locations.

How Can You Get More With Greyhaze

Join our Vape Rewards Club, a loyalty program that brings you so much more than just points. It's our way of thanking our customers for their loyalty whilst also giving back to them.
The Grey Haze Vape Rewards Club is free to join, and as a member, you earn 5% cashback with every purchase you make - including when you purchase one of our Ploom products!

The Future Of Vaping

Our massive range of products cover the full spectrum of vaping, and you are sure to find something that suits you, we understand every person has an individual taste and what works for one might not work for another, our customer service and in-store colleagues can help you find exactly what you want, even testing products to trying the E-liquid best for you. You can visit us at one of our 6 retail store locations.

FAQ - Frequently Asked Questions

What is the difference between cigarettes and Ploom?

The biggest difference between Ploom and cigarettes is the fact that Ploom uses EVO sticks which are gradually heated, rather than burned or combusted. This means that the EVO sticks do not produce any smoke, tar or ash, which also reduces the risk of unpleasant lingering odours.

How do I clean my Ploom device?

Take one of the Ploom cleaning sticks and insert it directly into the device. Once inside the Ploom device twist the cleaning stick several times, ensuring that it reaches to the very bottom and gets into all the corners. Remove the stick and check for leftover residue - repeat if necessary.

How do I use my Ploom device?

To use a Ploom device first slide open the cover at the top. Insert an EVO stick into the device - make sure the line on the tobacco stick is flush with the top of the Ploom device. Hold the button until the device vibrates. Once the device is ready to use the light strip will flash and it’ll vibrate another two times.

Is Ploom healthier than smoking?

After thorough testing the Ploom X Advanced has been found to have a 90-95% reduction in the concentration of 9 constituents that are recommended for reduction in cigarette smoke by the World Health Organisation. There’s also no tar or ash and minimal smell. However, no tobacco product is without risk.